If this doesn't work, you can try searching for the installed instance. Simply open the application by selecting the Start icon on your PC and typing TeamViewer, then selecting TeamViewer from the list of results.

Dec 20, 2017 First things first, is it showing a TeamViewer ID? If it is, the random password is probably just disabled. Just go to into the options and under 'Security', set the random password strength to 'Secure - 6 characters' This will give you back the password on the front of the software. How To Connect Mobile To Mobile Using Team Viewer 2020 Connect Any Mobile From Anywhere TeamViewer - Duration: 4:16. Digital & Technical 36,877 views.

Once the program is running, tell the Support Tech your TeamViewer ID and Password to get connected.

If TeamViewer does not show up as a result on your PC, direct your attention to the bottom right of your screen. Near the sound options and system timeclock there should be an arrow pointing up that reveals a system tray once clicked. Look for the TeamViewer logo here (a blue box with a white circle and blue arrows in it) and right-click it once you find it.

Select ExitTeamViewer from the dropdown menu. This closes all open TeamViewer sessions on your computer.

Now just download TeamViewer using the button at the top of this page or re-launch it from your Downloads folder if it's already installed.

How do I know when TeamViewer has finished downloading?

Usually, the TeamViewer application will launch automatically after downloading. However, you can check the status of the download depending on your browser.

If using Google Chrome, the download will prompt you to choose a destination and will display on the bottom left of your browser window. Once finished, Chrome will display the TeamViewer logo as shown below:

Every time that you call support, call a friend to help, or you are trying to remotely login to a computer, you will need to know the Teamviewer ID of that machine. This is extremely simple, whether or not you have TeamViewer installed or not.

7 Steps total

Step 1: Look at the Desktop

To move everything out of the way, simply hold the windows key and press D. The windows key is the 'flag' looking key on the bottom left side of the keyboard between Ctrl and Alt. (Look at the space bar.... now go 2 keys left... that is the 'windows flag key').

Teamviewer Not Showing Id And Password

While pressing the Windows Key, press D. It will minimize all windows it can to show you the desktop.

Step 2: Find the Teamviewer Icon on the Desktop

Locate the Teamviewer 8 Host icon on the desktop. If you do not find it there, then click the Start Menu and look for it there. If you do not find it in the Start Menu, then go to where the clock is. Look for the little up-arrow that hides notification icons. Click that up arrow and look for a miniature version of the Teamviewer icon to be there. Double-Click the icon in the notification area.

Teamviewer Id And Password Blank

Step 3: Double-Click Teamviewer to open

Double-click the icon you found in step 2 to open Teamviewer. It will popup a window to show you the 9-Digit ID.

Step 4: What does it look like in the notification area?

If you are looking for the teamviewer in the notification area, this is basically what it will look like. In the image, the teamviewer icon is the icon to the far left in the notification popup.

Step 5: What about under the start menu? What will it look like?

When you pop open the start menu, simply start typing in the box found right-above the start menu button. This box will search for the program automatically. This is an example of a simple start menu search.

Step 6: I got an error that said 'Teamviewer is already running', what do I do?

If you get this popup message, then you simply need to click the 'Show running TeamViewer' button.

Step 7: I'm still having trouble, what do I do?

Well obviously you go home and cry yourself to sleep. Noob.

NO I'm kidding! If you can't find it at all then it is time to download it, because it obviously isn't there! This KB is about Teamviewer 8, so here is the download link to download TeamViewer 8. DO NOT download a different version because Corporate licenses for Teamviewer 8 will have issues connecting to a non-version 8 Teamviewer Install!

http://teamviewer.com/download/version_8x/TeamViewerQS.exe

Download this file, tell it to RUN, then it will popup the same window without having to install TeamViewer. Your support tech will be able to take it from there.

TeamViewer has simplified many aspects of remotely supporting users, but many users still have trouble providing the TeamViewer ID so that support can begin! Luckily, this KB Article (as simple as it sounds) goes through all the steps anyone should ever have to follow in order to find the correct Teamviewer ID to provide to support technicians.

References

Teamviewer Not Showing Id Or Password

• TeamViewer
• TeamViewer 8 QuickSupport

2 Comments

Teamviewer User Id

• Poblano
  John51946 Apr 2, 2015 at 07:19pm

  Thanks for the picture in #6. I was working with an office that was stuck at this point and was never able to proceed after some trouble shooting. I personally never got this error and user did not inform me of the obvious selection.

• Pimiento
  torsklvik Nov 11, 2015 at 08:45pm

  A proper explanation how to start Teamviewer. Though, if it's allready running (which one should checkout first), the icon would be found as explained above. By pointing at the icon, without clicking it, - there will show a popup box with the 9-Digit ID and TeamViewer name.